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Remote Enterprise Account Manager jobs

12 open positions in the United States, newest first.

Enterprise account managers handle the commercial relationship with large existing customers after the initial sale. They own a book of enterprise accounts, larger than the handful a strategic account manager covers, and carry a target for renewals and expansion revenue. Their job is to keep contracts renewing and to sell additional licenses, products or services into organizations that already buy.

About the Enterprise Account Manager role

What the work looks like

  • Forecast renewals for the book months ahead and start conversations early enough to address risk.
  • Identify upsell and cross-sell opportunities from usage data and conversations, then run them as sales cycles.
  • Prepare quotes and order forms and work with the customer's procurement team through price and contract negotiation.
  • Hold quarterly business reviews with customer sponsors, working alongside the assigned customer success manager.
  • Keep opportunity, contact and renewal data current in Salesforce so the forecast can be trusted.

What employers ask for

  • Renewal and expansion selling to large organizations
  • Salesforce and CPQ quoting tools
  • Procurement and contract negotiation
  • Reading product usage and adoption data
  • Forecasting a renewal book
  • Multi-stakeholder relationship management

Doing this job remotely

Enterprise customers are spread across the country, so account managers generally work from home and meet customers by video. Some travel for business reviews and renewals with the biggest accounts is normal. Renewal dates cluster at quarter and year end, which concentrates the workload and the negotiation pressure.

Where it comes from and where it leads

Enterprise account managers often start in mid-market account management, customer success or sales development. They progress to strategic or global account manager, to enterprise account executive on the new-business side, or to account management leadership.