Remote Technical Consultant jobs

About the Technical Consultant role

What the work looks like

• Leads requirements workshops with the customer's process owners and documents the agreed configuration in a solution design.
• Configures the product, writes scripts or custom code where needed, and builds integrations through REST APIs.
• Maps and migrates data from the customer's legacy system and reconciles the results with their team.
• Supports user acceptance testing, fixes defects, and plans the cutover to production with the project manager.
• Tracks hours against the statement of work and flags requests that fall outside the agreed scope.

What employers ask for

• Hands-on configuration of enterprise software
• SQL and scripting in Python or JavaScript
• REST APIs and integration patterns
• Requirements gathering and solution design
• Customer-facing communication and workshop facilitation
• Vendor certification for the relevant platform

Doing this job remotely

Implementations of cloud software are now largely delivered remotely through screen shares and shared environments. Consultants juggle several customers at once and work to each customer's schedule, which can mean calls across time zones. Some projects still call for on-site kickoffs, workshops, or go-live support, so occasional travel is a normal expectation.

Where it comes from and where it leads

People come from technical support, software development, business analysis, or from being the administrator of the product at a customer. They move on to senior consultant, solution architect, or engagement manager, and some cross into presales.