Remote Support Engineer salary
Base pay in the United States, from 9 postings by 8 employers that published the pay range.
Median base pay per year
$132,500
A typical posting offers $95,000 to $161,000.
10th percentile $117k – $170k
middle half $176k
90th percentile
What a Support Engineer does
Support engineers solve the technical problems that front-line support cannot: failed integrations, API errors, data inconsistencies and bugs that only appear in a customer's environment. They reproduce the issue, read logs and code, and either fix the configuration or hand engineering a precise bug report. The role sits between customer service and software development and requires fluency in both.
By employer
| Employer | Median | Postings |
|---|---|---|
| GitLab | $122,000 | 2 |
Open Support Engineer jobs with published pay
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Support Engineer (TeamCity)
JetBrains · Remote (US)
Marketing $144,000 – $216,000 per year Posted Oct 1, 2026 -
Senior Support Engineer
Nebius · Remote (US)
Customer Support $150,000 – $200,000 per year Posted Oct 28, 2026 -
Support Engineer
Confiant · Remote · New York, NY
Operations Full-time $85K - $180K Posted Oct 22, 2026 -
Support Engineer, U.S. Government Support (SHIFT)
GitLab · Remote (US)
Customer Support $95,200 – $160,800 per year Posted Oct 5, 2026 -
Senior Support Engineer
Luminai · Remote (US)
Engineering Full-time $110K - $160K Posted Aug 27, 2026 -
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Support Engineer (DevTools & AI Reliability, remote)
Checkly · Remote · Raleigh, NC
Customer Support Full-time $43,000 - $87,000 Posted Oct 28, 2026