Remote Customer Success Manager salary
Base pay in the United States, from 26 postings by 18 employers that published the pay range.
Median base pay per year
$120,500
A typical posting offers $109,500 to $138,000.
10th percentile $98k – $140k
middle half $150k
90th percentile
What a Customer Success Manager does
Customer success managers make sure customers get real value from a product they have already bought, usually subscription software. They are accountable for adoption, retention and the overall health of their assigned accounts, and act as the customer's advocate inside the company. Unlike account managers, their focus is outcomes and usage rather than contract negotiation.
By level
| Level | Typical range | Median | Postings |
|---|---|---|---|
| Mid-level | $110,000 – $140,000 | $119,000 | 19 |
| Senior | $109,000 – $136,000 | $122,500 | 7 |
By employer
| Employer | Median | Postings |
|---|---|---|
| Nooks | $147,500 | 3 |
| GitLab | $141,000 | 2 |
| Abnormal | $129,500 | 3 |
| Box | $92,500 | 2 |
| Samsara | $85,500 | 3 |
Open Customer Success Manager jobs with published pay
-
Manager, Customer Success
GitLab · Remote (US)
Customer Support $124,800 – $210,600 per year Posted Oct 16, 2026 -
Customer Success Manager, Enterprise
Nooks · Remote (US)
Customer Support Full-time $180K - $200K Posted Aug 25, 2026 -
Senior Customer Success Manager
Coder · Remote (US)
Customer Support Full-time $112K - $170K Posted Oct 15, 2026 -
Customer Success Manager
Airtable · Remote (US)
Customer Support $128,000 – $166,900 per year Posted Nov 10, 2026 -
Customer Success Manager
Eve · Remote (US)
Customer Support $120,000 – $165,000 per year Posted Mar 31, 2026 -
Sr. Customer Success Manager, Federal
Abnormal · Remote (US)
Customer Support $139,440 – $164,000 per year Posted Sep 10, 2026 -
Customer Success Manager, Mid Market (EST)
Nooks · Remote (US)
Customer Support Full-time $140K - $155K Posted Jun 29, 2026 -
Customer Success Manager II, Commercial Markets
Planet · Remote · San Francisco, CA
Customer Support $121,840 – $152,320 per year Posted Nov 6, 2026 -
Customer Success Manager
Sift · Remote (US)
Customer Support Full-time $110K - $152K Posted Oct 30, 2026 -
Customer Success Manager - East
GitLab · Remote (US)
Customer Support $85,200 – $144,000 per year Posted Jun 23, 2026