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Remote Product Operations Manager jobs

7 open positions in the United States, newest first.

Product operations managers make the product organization itself run well. They sit alongside product managers and take charge of the processes, tools and information flows around building product: release communication, feedback collection, roadmap tooling and product data. This frees product managers to focus on decisions and keeps support, sales and success informed about what is shipping.

About the Product Operations Manager role

What the work looks like

  • Coordinate launches so that support, sales and customer success have documentation and training before release.
  • Collect customer feedback from support tickets, sales calls and surveys and organize it for product managers.
  • Administer the product team's tools, such as Jira, roadmap software and product analytics platforms.
  • Standardize the templates and rituals used for roadmap reviews, product requirements and release notes.
  • Pull usage data and build reports that show how features are adopted after launch.

What employers ask for

  • Jira, Productboard or Aha administration
  • Product analytics such as Amplitude or Mixpanel
  • SQL and spreadsheet analysis
  • Release and launch coordination
  • Process design and documentation
  • Communication across product, support and sales

Doing this job remotely

Product operations is built on shared tools and written process, so it suits distributed product teams and often exists because of them. The role depends on being included in product discussions early, which takes effort when remote. Release schedules and teams in several time zones shape the working day.

Where it comes from and where it leads

Product operations managers come from support, customer success, program management, business analysis or associate product roles. They can advance to head of product operations or move into product management or program management.