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Remote Field Engineering Manager jobs

8 open positions in the United States, newest first.

Field engineering managers lead a team of engineers who work directly with customers rather than on the core product. In software companies that team is usually solutions or sales engineers supporting deals and deployments; in equipment and industrial companies it is the engineers who install and service systems at customer sites. The manager owns staffing, technical quality and customer outcomes.

About the Field Engineering Manager role

What the work looks like

  • Assign engineers to customer engagements, deals or sites, and balance workload across the team.
  • Hire, onboard and coach field engineers, and run their performance and compensation reviews.
  • Join critical customer meetings and take over technical escalations that the team cannot resolve.
  • Report customer feedback and recurring field problems to product and core engineering teams.
  • Track team metrics such as utilization, technical wins or service response, and report to regional leadership.

What employers ask for

  • Prior work as a field, solutions or service engineer
  • People management and hiring
  • Technical depth in the product or equipment
  • Customer escalation handling
  • Resource planning and forecasting
  • Collaboration with sales and product leadership

Doing this job remotely

Field teams are distributed by definition, so their managers are commonly home-based and manage by video and shared tooling. Travel is part of the job: customer visits, site work and time with team members in their regions. Employers usually tie the role to a region and expect availability when a customer problem escalates.

Where it comes from and where it leads

Managers are typically promoted from senior field, solutions or service engineer after leading large accounts or mentoring others. The path continues to director of field engineering, head of solutions engineering or service, and regional technical leadership.