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Remote Community Engagement Manager jobs

6 open positions in the United States, newest first.

Community engagement managers build and maintain an organization's relationships with a defined community, which may be residents and local groups for a nonprofit, health plan or public agency, or users and members for a company with an online community. They are responsible for outreach plans, events, partnerships and feedback channels, and for showing that participation is growing.

About the Community Engagement Manager role

What the work looks like

  • Plan and run events, listening sessions, webinars or meetups and handle the logistics and follow-up.
  • Build partnerships with local organizations, advocates, ambassadors or power users who can extend the organization's reach.
  • Answer questions and moderate discussion in forums, social channels or Slack and Discord groups.
  • Collect community feedback and report the recurring themes to program, product or leadership teams.
  • Track attendance, membership and participation metrics and adjust the outreach calendar in response to them.

What employers ask for

  • Event planning and facilitation
  • Partnership and volunteer relationship management
  • Community platforms such as Discord, Slack or Discourse
  • Clear public-facing writing and speaking
  • CRM or contact database upkeep
  • Bilingual ability for some communities

Doing this job remotely

The answer depends on the community. Online communities can be managed from anywhere, with attention needed in evenings or across time zones when members are active. Place-based engagement for nonprofits, health plans or public bodies is usually posted as remote within a specific region, because the manager attends local events and meets partners in person.

Where it comes from and where it leads

People come from nonprofit program work, organizing, communications, customer support or social media. The role leads to director of community or of external affairs, and into program management, developer relations or marketing leadership.